Welcome to ProTect Security Staff Training.

Developed to increase the safety of patrons and staff in licensed premises. Training will help security staff improve their observation and communication skills to prepare them better to prevent, defuse and manage customer disturbances before violence escalates.
What is ProTect Security
Staff Training? 		What topics are
covered? 		Who needs to take
this course?
What is ProTect Security Staff Training?

ProTect Security Staff Training is a program designed for individuals whose job responsibilities normally include:

  • Monitoring and controlling access to the premises (door person) at all entrances open to the public
  • Checking for proper identification to ensure only patrons of legal drinking age enter the premises
  • Ensuring compliance to the GLA, GLR, and AGLC policies
  • Ensuring patrons banned from entering or remaining on the premises do not enter or remain
  • Ensuring the occupant load under the fire code is not exceeded (crowd control duties)
  • Staying highly visible and circulating through the licensed premises (floor person), and
  • Monitoring patrons and intervening early to prevent fights and other aggressive acts.

ProTect focuses on reducing the risk of liability and helping participants to improve their observation and communication skills. The training prepares them to prevent, defuse, and manage customer disturbances. ProTect training will help increase the safety and security of staff and patrons in licensed premises.

There is no cost for ProTect training.